faqs

FAQs

  • What is physical therapy?

    Physical therapy has one main goal: to restore pain-free mobility and function and to prevent the injury or pain from recurring. At ProTailored Physical Therapy, we use manual therapy, the hands-on approach to relieving pain and restoring function. Physical therapists are movement that can evaluate your movement patterns, identify the cause of your pain, and work to eliminate it.

    While every patient’s condition and pain is unique, our physical therapist will use a variety of gentle hands-on techniques, exercises, and equipment to relieve pain quickly and restore your function to optimum levels.

  • How do I find a physical therapist?

    As a patient you have the right to receive physical therapy at any place you choose. At ProTailored Physical Therapy, you will receive the highest quality care while achieving the results you need.

    We pride ourselves on providing a positive, encouraging environment with well-trained, friendly staff.  We are confident in our ability to help you reach your goals and live a pain-free life.

  • Will physical therapy benefit me?

    Working with you and your doctor, we can discuss your options and help determine if physical therapy will be the right choice for you. Call us today to discuss your current condition or request an appointment now.

  • Does physical therapy hurt?

    Physical therapy is meant to relieve pain, not cause pain. As you progress through your treatment plan and restore your mobility, pain levels, at times can fluctuate. You might experience some temporary soreness from using muscles that are strengthening or recovering. Good communication with your therapist will help eliminate discomfort. Our goal is for you to quickly find relief and get back to your normal activities.

  • Are your physical therapists trained to treat my condition?

    Physical therapists are movement experts and have years of university level training in anatomy, physiology, kinesiology (study of joint movement), neurology, and many of the other medical sciences.

    Our physical therapists have graduated from accredited physical therapy programs and are state licensed. Rest assured, your therapist is well trained to evaluate and treat your condition.

  • I want to schedule an appointment – how do I do that?

    Our scheduling is easy and we offer a convenient location and appointment times for you. Call us today or request an appointment.

  • What should I wear to my sessions?

    Ever been to the gym? Well, for your physical therapy treatments, you should dress as if you were going to a gym to work out. Your clothes should be loose fitting, giving us the ability to expose the area that we will be evaluating and treating. For example, if you have a knee problem, it is best to wear shorts, not pants or jeans. For a shoulder problem, a tank top is a good choice, and for low back problems, wear a loose fitting shirt and pants so we can perform a thorough examination.

  • How long will each of my sessions last?

    Treatment sessions will last approximately 40-60 minutes. The amount of time will be based on your specific needs, and your physical therapist will discuss this with you.

  • How many treatments will I need before I feel better?

    Until we evaluate your unique condition, we are unable to determine how long it will take your body to recover. Your physical therapist will develop a plan of care that is just right for you and the number of treatments will be determined during your first visit and explained to you by our physical therapist.

  • Who pays for physical therapy?

    If you have health insurance, in most cases your physical therapy will be covered.  ProTailored Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your individual policy.

    For more information, visit our insurance plan page and please do not hesitate to contact our Fort Wayne, IN physical therapy office. We do offer different payment options for your convenience, in case you do not have health insurance or do not want to go through your insurance.

  • I don’t have insurance – what do I do?

    If you do not have insurance, or do not wish to use your insurance benefits for your therapy, please give us a call to discuss other payment options.

  • What payment methods do you accept?

    We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.

  • How should I prepare for my initial appointment?

    Please have your prescription and insurance card available when you call if you were referred and plan to use your insurance to pay for treatment. We will help verify your insurance benefits and provide you with an estimate of coverage.

    To bring on your first visit:

    • A prescription (if needed) for physical therapy from your referring physician, ARNP, or PA.
    • Insurance information (we will make a copy of your card).
    • Print out the patient forms, fill them out, and bring them with you.
    • In case of an automobile accident or worker’s compensation claim, also bring any case manager or insurance adjuster contact names, phone numbers, and claim number.
    • Please arrive 15 minutes early to complete any remaining paperwork, so you can maximize your time in your evaluation.
    • Please wear comfortable clothing that allows easy access to your problem areas.
  • Can I continue sessions even after I feel better?

    Yes, once you have completed your therapy sessions, your therapist will review your continuing home program and determine what exercises would be helpful in your continued recovery.

  • Do You Treat Kids?

    We treat patients of all ages with a variety of different conditions. Please call our office at (260) 739-0300 with any specific questions.

What Fort Wayne, IN Thinks About ProTailored Physical Therapy

WHAT YOU CAN EXPECT:  From the time I walked in the door, I was greeted by a friendly smile and a welcoming environment. 

Here’s what you’ll find when you come to PT :

– Friendly, relaxed environment

– No wait (I’ve never had to wait more than 2 minutes)

– Individual one-on-one attention

– The obvious passion for PT and genuine concern for their patients

– Did you catch #4? He’s a Dr. He has a Doctorate in Physical Therapy. How many PTs can say that? He knows his stuff.

– He doesn’t push treatments or drugs and was open to working with my desire to use natural anti-inflammatories vs other medications.

– They listen and answer any questions at whatever level of detail you like.

– And last and most important, his techniques get results.

- Mark W.
ProTailored Physical Therapy Graduate